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SHIPPING & RETURNS

1. Payment

LACworldwide.com offers the following payment methods:

  • Paypal
  • Alipay

Credit/Debit cards payment by Visa, MasterCard or American Express may be made through Paypal.

 

2. Delivery

SHIPPING CHARGES BY COUNTRY
COUNTRY STANDARD DELIVERY
Singapore Orders >$80: FREE
Orders <$80: $6
Delivery: 3-5 business days
Australia Orders >$150: FREE
Orders <$150: $16 onwards
Delivery: 5-7 business days
China Cost*: $8 onwards
Delivery: 6-8 business days
Rest of the World Cost*: $10 onwards
Delivery: 5-10 business days

*Costs vary by country and weight of goods. You may check in your shopping cart to estimate shipping costs & taxes to your destination.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure, for which we will not be responsible. Please see our Delivery Terms for more information regarding delivery time and charges.

 

3. Order Cancellation (Non-Faulty Product)

Our aim is to fulfil all order deliveries on time and we process all orders immediately upon confirmation of payment. Hence, we are unable to refund or cancel orders once they have been confirmed.

- For Local Orders

Once an Order has been dispatched it may not be cancelled and the item must instead be returned to the company according to guidelines provided by the Customer Service Team (Please call the above stated number or refer to your return-slip provided in your received parcel).

- For International Orders

Once an Order has been dispatched it cannot be cancelled and no refunds will be provided. You may contact our Customer Service Team at info@lacworldwide.com into check for your order status.

 

4. Returns and Refunds Policy

At LAC, we want you to be fully satisfied with your purchase. If you believe you have received defected goods, please email us at info@lacworldwide.com within 7 days of your delivery date and we’ll do our best to assist you in resolving the matter.

The Product shall be un-used, Product tags shall not be tampered with, and the Product shall be in the original brand packaging (if applicable). You shall ensure that the Product is sent to us in the same condition as it was when received by you and is packaged properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right not to accept returns and send the Product back to you.

All Product descriptions, information and materials posted on this Site are provided ‘as is’ and without warranties express, implied or otherwise howsoever arising. Product image as seen on the Site may slightly differ from the actual Product that you receive.

If the item you receive is faulty, please contact our Customer Service Team and provide your Order number, your name and address, details of the Product and the reason for return, and whether you require a refund or a replacement.

Upon receipt of the Products, we will examine it and we will advise you on your right to a replacement or refund (if any) via email as soon as practicable.

In the event the Product returned is not faulty, we may at our discretion decide not to replace or refund you for the Product and/or we may require you to pay all reasonable carriage costs and servicing costs at our current standard fees and costs and charge this to your credit or debit card, or the payment details that you provided to us when you made your Order, and, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.

 

5. Shipping Countries

We ship to the countries listed below:

Shipping Destinations
Region Country
Asia-Pacific Australia
China
Hong Kong
Japan
Malaysia
New Zealand
Philippines
South Korea
Taiwan
North America Canada
United States of America
Europe United Kingdom
Middle East United Arab Emirates

 

6. Customs on overseas purchase

For overseas purchases, you are expected to comply with all laws and regulations of the country in which you will be receiving the goods. When you place an order, it is your responsibility to ensure that the item can be lawfully imported, and you may be subject to import duties and taxes which are levied once a shipment reaches your country. In principle, additional charges for customs clearance must be borne by you if not specified otherwise explicitly on this Website; we have no control over these charges and cannot predict what they may be. As customs policies varies from country to country, please check with your local customs office on the import terms. Cross-border shipments are subject to opening and inspection by custom authorities, and we are required to state the value of the purchased item directly on the package.